Almost “Well Done”
Since mid-November last year, Rebosa has been seriously engaged with the EAAB in light of the looming crisis regarding the non-issue of 2018 FFC’s. As you are well aware this puts the livelihoods of many estate agents in jeopardy.
For the very first time in our history, legal action became a distinct possibility. We are however, pleased to report that the EAAB responded to our endeavours in earnest and in the most positive manner to date. Staff leave was cancelled, temporary staff were employed and many worked between Christmas and New Year, not to mention the overtime.
We sincerely commend Mr Sigaba, Mr Sakoneka, Ms Mphahlele, Mr Khumalo and their staff for their commitment and resolve, over this period, in reducing the backlog.
Although not every issue has been resolved, we can report that as of today 74% of all complaints received by us and listed up to the end of 2017 have been resolved and FFCs have been issued.
In ± 13% of the cases, Rebosa members have to forward supporting documentation and iro of the remaining ± 13% the EAAB are still in process of issuing certificates.
During this process many bottlenecks were identified and hopefully permanently resolved. Subsequently our working relationship with the EAAB has never been on a better footing.
We have confidence that the remaining issues will be resolved including the new queries we received at the beginning of this year.
Read moreRebosa 15 January 2018 Report