REBOSA approached the National Consumer Commission and raised a number of issues. We can now share with you the responses received to date which provides important clarification on several aspects, but also raises a number of additional legal and practical questions.

The below Question and Answer document sets out the Commission’s responses.

special-report-cpa_ncc_qa_07072026

REBOSA will continue engaging with the NCC to obtain further clarification where required.

We will share further guidance once any outstanding matters have been clarified.

We are also in consultation with our legal team who are reviewing the regulations and their implementation.

Kind regards

Jan

  The post Rebosa Special Report: Consumer Protection Act Amendment Regulations, 2026 and Opt-Out Registry – NCC Response first appeared on Rebosa.]]> https://www.rebosa.co.za/rebosa-26-june-2026-regulatory-and-compliance-update/ Fri, 26 Jun 2026 14:55:39 +0000 https://www.rebosa.co.za/?p=5915 Dear Colleagues The first half of 2026 has been characterised by a number of significant regulatory, compliance and education-related developments affecting property practitioners. You are encouraged to take note of the important deadlines, pending regulatory matters and compliance obligations outlined below. Please continue to monitor REBOSA communications regularly and attend upcoming webinars and information sessions […]

This report addresses a number of important regulatory and operational matters currently affecting the real estate industry. While detailed, we encourage you to review the contents carefully, as many of these issues have direct implications for your business operations and regulatory compliance.

REBOSA is actively engaging with the PPRA and other relevant authorities, and where necessary, consulting with our legal advisors on several of the matters raised.

We also recently met with the PPRA Board to formally table key industry concerns and propose practical solutions, and we are hopeful that this engagement will yield constructive outcomes and further strengthen our working relationship with the newly appointed Board.

Further regulatory changes are anticipated, with new Regulations expected to be published which may have far-reaching implications for the industry. It is therefore important that members remain informed and aligned. REBOSA will continue to represent the collective interests of the industry, and we thank you for your ongoing support as we address these matters through a unified and coordinated approach.

Kind regards

Jan

PPRA Admin Fees

REBOSA has raised serious legal concerns regarding the legitimacy of the PPRA charging administrative fees for services that are already prescribed in terms of the Property Practitioners Act and its Regulations. We have formally engaged the PPRA Legal Division on this matter, as it is our view that the imposition of certain administrative fees may not be supported by the current legislative framework.

REBOSA is also consulting with its legal advisors on the lawfulness of these charges and to determine the appropriate course of action.

Members will recall that when administrative fees were introduced in November 2024, REBOSA formally challenged their implementation. Following these engagements, the PPRA withdrew the administrative fee requirement for FFC applications and renewals. While this represented a significant outcome for the industry, other administrative fees remained in place, despite our submissions at the time.

Were it not for securing the withdrawal of this admin fee, every practitioner would have paid an additional R640 for their FFC.

REBOSA will continue to pursue all appropriate engagements and, where necessary, legal remedies, with the objective of:

• Seeking withdrawal of administrative fees that are not legislatively supported; and
• Requesting refunds where such fees may have been incorrectly imposed on practitioners.

However, members should note that we cannot guarantee the outcome or timeframe of this process, as it will require ongoing regulatory engagement with the PPRA or formal legal proceedings.

In the interim, Members must pay the required fees to avoid operational disruption pending the outcome of these engagements.

PPRA Penalties and Fines – Regulation 38

REBOSA has raised ongoing concerns regarding the PPRA’s approach of imposing maximum fines for minor or first-time contraventions, without taking into account mitigating factors such as materiality, intent, or compliance history.

In engagements with the PPRA, it has been indicated that inspectors apply fines in line with Regulation 38 and do not exercise discretion, with practitioners required to approach adjudication to seek relief, which can be costly and impractical.

REBOSA is actively challenging this approach, as we believe penalties should be proportionate, fair and take into account minor transgressions and first-time offenders, and we are continuing our engagements to seek a more balanced and reasonable enforcement framework.

Penalties for Non-Submission of Audit Reports

REBOSA has noted instances where practitioners are being fined R25,000 for the alleged non-submission of audit reports, despite holding valid trust account exemption letters.

In these cases, practitioners are only required to obtain an independent review of their financial statements, which are not required to be submitted to the PPRA Audit Department unless specifically requested or during an inspection.

We have raised this matter with the PPRA, as these fines appear to be incorrectly imposed.

The current dispute process is lengthy and onerous, requiring practitioners to navigate multiple layers of review before the matter can be adjudicated and resolved.

REBOSA has therefore requested that a streamlined resolution mechanism be introduced for cases where practitioners clearly hold valid exemptions and should not have been fined. We are awaiting feedback from the PPRA.

Incorrect Dates of Issue on FFCs

It has come to our attention that where Principals, Firms or Practitioners were issued with FFCs after 1 January 2026 due to the PPRA backlog, the date reflected on the FFC corresponds to the system-generated issue date, rather than the intended validity date of 1 January 2026.

In a number of instances, this results in practitioners appearing not to have held a valid FFC for a period of days or weeks, despite having submitted compliant renewal applications within the prescribed timeframe. This creates a significant practical risk, particularly where conveyancers refuse to release commission for transactions concluded during this apparent gap period, on the basis that the FFC reflects that the Principal, Firm or Practitioner was not licensed at the time of the transaction.

REBOSA has raised this matter with the PPRA as a serious operational and legal concern. The PPRA has confirmed that the current system does not allow for backdating and re-issuing of FFCs once generated. As an interim measure, the PPRA has undertaken to issue confirmation letters for affected practitioners, confirming that:

• a compliant application was submitted timeously;
• the practitioner should have been issued with a valid FFC effective 1 January 2026; and
• the practitioner was therefore entitled to trade lawfully during the affected period.

These letters may be provided to conveyancers as supporting confirmation to facilitate the release of commission.

Members who require such confirmation may request REBOSA to facilitate this process with the PPRA on their behalf.

This concession applies only to practitioners who submitted compliant applications prior to the renewal deadline of 30 November 2025. Where applications were non-compliant, incomplete, or submitted late, any gap reflected in the FFC issue date will remain, and the PPRA has indicated that these dates will not be amended or corrected.

Deregistration of Agents with Valid FFCs

REBOSA is contesting the automatic deregistration of agents in circumstances where there is a short gap between employment changes, particularly where a Principal de-links an agent and the agent is in the process of submitting a new letter of employment, or where the practitioner is actively seeking new employment. In practice, these transitions may take several days or weeks, which has resulted in agents being deregistered and required to apply for a new FFC.

Our position is that the Property Practitioners Act only permits the withdrawal or lapse of a Fidelity Fund Certificate under specific circumstances (Section 52), and that a temporary change in employment does not automatically invalidate an existing FFC that remains valid for the relevant period. REBOSA therefore strongly opposes the requirement that practitioners in these circumstances must pay for the issue of a new FFC, where the original certificate has not lawfully lapsed or been withdrawn. We are currently seeking legal advice on this matter and will continue engaging with the PPRA to resolve this issue.

De-linking of Agents from Firm Profile

Members are reminded that when an agent leaves a firm, the PPRA must be notified in writing within 14 days in order to update the firm’s profile and de-link the practitioner.

This requirement is prescribed in Regulation 15.8 of the Property Practitioners Regulations, 2022, which provides as follows:

“The holder of a fidelity fund certificate or a registration certificate, as the case may be, shall inform the Authority within fourteen (14) days of any change in the information supplied to the Authority at the time of applying for the issue to him/her of such certificate”.

Failure to update practitioner information timeously may result in FFCs being issued under the incorrect firm, which places both the firm and the agent at regulatory risk, including, inadvertent deregistration of agents and compliance exposure for Principals.

During the recent renewal period, we encountered numerous instances where FFCs were issued under incorrect firms, primarily due to changes not being communicated to the PPRA within the prescribed timeframe.

We are also currently dealing with a number of queries where agents were inadvertently deregistered, either:

• Following notification by a firm that the agent had left, or
• Where an agent independently notified the PPRA of a change without alignment with the firm

Members are therefore encouraged to periodically review their firm profiles and verify:

• All agents are currently linked to the firm
• Resigned agents have been de-linked
• New agents are correctly linked
• Principal and firm details remain accurate

Outstanding Firm FFCs

We continue to receive a high volume of queries relating to Firm FFCs that have not been issued. In many cases, Principals have renewed their personal FFCs, but no Firm FFC has been applied for, as the previous automatic generation no longer applies.

Members are requested to check their MyPPRA portal and confirm that:

• each firm has a valid Firm FFC; and
• the Firm FFC corresponds with the correct Principal and entity

Where a Firm FFC has not been issued, a separate application must be submitted, together with payment of the PPRA administrative fee (currently R704.00).

REBOSA Firm FFC Application Process

To assist members, REBOSA has created a streamlined Firm FFC application form to facilitate submission to the PPRA.

Members may access the application here:

https://www.rebosa.co.za/firm-fidelity-fund-certificate-firm-ffc/

We encourage Principals to utilise this process to avoid further delays and ensure that Firm FFCs can be issued without further interruption.

New Candidates and 7 Digit Reference Numbers

Due to the PPRA system not operating as intended, new candidates are no longer able to obtain 7-digit reference numbers automatically from the system. All new candidates must first obtain this reference number before they can make payment and submit a full application for their Fidelity Fund Certificate (FFC).  This has resulted in significant delays in candidate registrations.

The process now requires applicants to first submit an application form, copy of ID, and letter of employment (without a 7-digit reference number). Once the reference number has been issued, the applicant must then make payment and resubmit a revised letter of employment reflecting the allocated 7-digit reference number.  The PPRA has up to 30 working days to issue the reference number, as this is treated as a new application, and a further period of up to 30 working days may be required for the FFC to be issued.  Until the system is restored and 7-digit reference numbers can again be generated automatically, applicants are strongly encouraged to submit their requests as early as possible to mitigate delays.

PPRA Fee Increase 2026/2027

The PPRA has increased fees with effect from 1 April 2026.

Prescribed fees have increased by 3.5% (CPI-linked adjustment)

Non-prescribed fees, including certain administrative and PDE-related fees, have increased by up to 10%

Members are strongly advised to consult the updated Schedule of Fees before making any payments to the PPRA.

Payment of incorrect amounts will result in the need to make top-up payments and additional delays.

Please ensure that you only use your 7-digit reference number when making payment. Alphanumeric references are not recognised by the PPRA system and will result in your payment being placed in a suspense account until manual allocation is requested, which can cause further processing delays.

Please refer to the updated Schedule of Fees here:

https://www.rebosa.co.za/ppra-schedule-of-fees-1-april-2026-to-31-march-2027/

Where you have used an incorrect reference number on a payment you need to send a payment allocation letter to the PPRA finance department to have the funds allocated to your account.  Rebosa can provide you with a fund allocation letter template if required.

Top-up Fees

The PPRA is currently applying top-up fees to applications across various departments where processing takes place after 1 April, even if the application was submitted prior to the fee increase.

However, the Registrations Department has confirmed that, in respect of FFC applications, no top-up fee is required where a compliant application and payment were submitted before 1 April 2026.

REBOSA will seek to secure the same concession across other departments, including Education, equivalency exemptions, trust account exemptions, and E1 exemptions, to ensure consistent and fair application of the revised fee structure. 

Financial Intelligence Centre (FIC) Update

The Financial Intelligence Centre (FIC) recently issued a number of requests for public comment relating to proposed directives and guidance concerning Risk and Compliance Returns (RCRs) and Risk Management and Compliance Programmes (RMCPs).

Members are advised that communications received from the FIC during this period were calls for comment only. No action was required unless one wished to make submissions.

REBOSA has submitted formal commentary on all relevant requests. We understand that the FIC has taken these submissions into consideration as part of its consultative process.

REBOSA maintains an ongoing and constructive working relationship with the FIC, and we continue to engage proactively on regulatory developments affecting the sector. It remains in the interests of all members to support regulatory compliance and to align with FIC requirements as they are finalised.

Please note: The Risk and Compliance Return (RCR) should not be confused with the Risk Management and Compliance Programme (RMCP). These are two separate requirements.

The RMCP is your internal document that outlines your firm’s risk-based approach, policies, controls, and procedures in terms of FICA. This must be developed, implemented, and maintained by your firm.

We recently held a webinar on FIC compliance and have created a RMCP compliance folder with templates, guidelines and checklists along with a link to the webinar recording.  Email info@rebosa.co.za for access to the folder.

Risk Compliance Return

The RCR is an annual return submitted to the FIC, where accountable institutions confirm and report on the implementation of their RMCP and overall compliance.

Estate agencies are required to submit their returns by 31 July 2026 before 17h00. The submission period opens on 4 May 2026, providing estate agencies with sufficient time to meet the deadline.

We strongly encourage you not to leave your submission until the last minute.

Fidelity Fund Certificate Update

The 2026 renewal cycle was significantly impacted by ongoing system failures at the PPRA, which resulted in thousands of Fidelity Fund Certificates being issued after 1 January 2026. This created operational and compliance challenges for firms and practitioners, particularly where commission payments depend on a valid FFC.

Members who submitted their renewal applications via the PropCert platform, and whose applications were compliant at the time of submission, have now all been issued. We are pleased to confirm that no outstanding compliant PropCert-facilitated queries remain.

There are, however, outstanding FFCs relating to applications submitted directly to the PPRA. We continue to work closely with the Authority to resolve these matters and facilitate the issuance of these FFCs.

We have also identified a number of delays arising from non-compliant submissions, including:

• submission of proof of payment only, without a completed renewal application
• incorrect or incomplete supporting documentation
• incorrect payment references (including missing 7-digit reference numbers)
• incomplete employment or firm details

Members are reminded that the PPRA has 30 business days to process and issue a FFC from receipt of a compliant application. Where the PPRA requests additional information or supporting documentation, the processing 30-day period effectively recommences from the date the additional information is received.

Accordingly, where applications are incomplete or incorrect, processing timelines can extend significantly, in some cases resulting in delays of up to 90 days. Members are therefore strongly advised to ensure that applications are complete and compliant at the time of submission, as incomplete submissions will materially delay the process.

Changes to FFC Issuing Structure

During the recent FFC renewal cycle, the PPRA introduced a number of operational changes to the issuing of Fidelity Fund Certificates, largely to address system limitations and configuration issues experienced on the PPRA platform.

Members are encouraged to refer to the PPRA stakeholder webinar and presentation for further detail.

https://www.rebosa.co.za/ppra-webinar-presentation-navigating-ppra-processes-registrations-and-implementation-of-the-pp-act/

The key changes are summarised below:

Separation of Principal, Firm and Agent FFCs

Historically, Principal, Firm and Employee FFCs were interdependent. When a Principal renewed their FFC under a specific firm, the Firm FFC was automatically generated, and agent FFCs would then issue based on that configuration. Where the Principal did not renew under a firm, the Firm FFC and agent FFCs would not be issued.

This position has now changed.

Firm FFCs are no longer automatically generated when a Principal renews.

Firm FFCs must now be applied for separately.

Agents FFCs remain dependent on both the Firm and Principal being compliant and holding valid FFCs

New “Floating” FFC Structure

The PPRA has also implemented a “floating FFC” structure:

Principals: One floating FFC which may be linked to multiple firms

Agents (Non-Principal/Candidates): May only be linked to one firm/employer at a time

Principals must therefore ensure that:

• their personal FFC is renewed when due, and
• each Firm FFC is applied for and renewed separately

These expiry dates may not coincide, and both must be valid for agents to be issued with FFCs under the firm.

Historical Penalties for Returning Practitioners

Members are reminded that, following formal engagement by REBOSA, the PPRA abolished the imposition of historical penalty fees on practitioners returning to the industry after a period of absence, with effect from 20 June 2024, provided that the practitioner did not operate as a property practitioner during the period of absence.

Despite this position, REBOSA continues to receive reports that historical penalties are still being levied in certain instances, particularly where practitioners or firms are unaware of the concession or do not submit the required supporting documentation.

Principals are therefore encouraged to carefully assess practitioners returning to the industry to determine whether they qualify for exemption from historical penalties. Where applicable, the firm should ensure that the required affidavit and supporting documentation confirming that the practitioner did not operate during the period of absence is submitted to the PPRA at the time of application.

PPRA IT System

REBOSA remains concerned about the ongoing instability and dysfunction of the PPRA system, which continues to affect virtually every area of the Authority’s operations.

The lack of a stable and reliable system has resulted in delays, inconsistencies, and administrative challenges for agents and firms across the industry.

We were advised that a new system was scheduled to be launched on 1 April 2026; however, no further communication or implementation details have been provided, and it appears that the rollout has been delayed.

REBOSA will continue to engage with the PPRA on this matter, as a functional and reliable system is critical to the effective regulation of the industry and the day-to-day operations of property practitioners.

Property Practitioner “Search” Feature on PPRA Website

REBOSA has raised serious concerns regarding the Practitioner Search functionality on the PPRA website, which is currently not properly populated or updated. As a result, registered practitioners are in some instances reflected as “invalid”, “expired” or “not found”, despite holding valid Fidelity Fund Certificates. This materially affects our members, particularly where sellers, buyers and other stakeholders rely on the PPRA website to verify an agent’s credentials, which may lead to reputational harm and loss of business for compliant practitioners.

REBOSA formally requested that the PPRA remove or disable this feature with immediate effect until the data integrity issues are resolved. In its response, the PPRA acknowledged our concerns and recognised that inaccurate search results affecting valid FFC holders are unacceptable and inconsistent with its service standards. The PPRA has requested a meeting to further discuss our concerns, including considerations relating to POPIA and other legislative requirements cited as reasons for keeping the functionality live. Although the last two scheduled meetings were cancelled, REBOSA will continue to pursue this matter as a priority to ensure that members are not prejudiced by inaccurate information published on the PPRA website.

Information Regulator and PAIA Annual Returns

In accordance with section 83(4) of PAIA, Private Bodies have to submit to the Regulator, their Annual Reports about requests for access to records received and processed by the private body. The Information Regulator has developed an online submission platform for Annual Reports in terms of sections 32 and 83(4) of PAIA. This functionality is available under the eServices portal, which can be accessed via the Regulator’s website at https://inforegulator.org.za, or by going directly to the Regulator eServices portal, accessible on https://eservices.inforegulator.org.za.

The submission period will open on 01 April 2026 and close on 30 June 2026. Kindly note that no extensions will be granted beyond the closing date.

All responsible parties are strongly encouraged to submit their Annual Reports as early as possible and not to wait until closer to the deadline. Early submission will assist in avoiding system congestion and ensure compliance within the prescribed timeframe.

Professional Development Exam (PDE) – 12 February 2026

REBOSA lodged a formal complaint with the PPRA regarding the administrative and system failures affecting the PDE examination of 12 February 2026, including portal instability, registration issues, late payment and seat allocations, the uploading of an incorrect PDE5 paper, and material errors in the examination papers. The PPRA acknowledged the complaint and issued an erratum; however, it remains unfortunate that candidates who wrote PDE5 and were provided with an incorrect or defective examination will be required to rewrite, through no fault of their own. REBOSA has emphasised that such failures materially impact candidates’ professional progression and has called for immediate corrective measures to prevent a recurrence.

https://www.rebosa.co.za/erratum-12-february-2026-professional-designation-exam-pde-5/

https://www.rebosa.co.za/examination-notice-practitioners-who-wrote-pde-4-instead-of-pde-5/ 

Professional Development Exam (PDE) – 14 May 2026

The registration period for the PDE examination scheduled for 14 May 2026 is open.  Candidates must register and pay for the PDE before 30 April 2026.

Candidates must log in to the Property Practitioners portal to register.

EISA Exam

The first sitting of the EISA, was marked by significant administrative and examination concerns. The EISA is the final integrated summative assessment that candidates must successfully complete after obtaining the NQF4 qualification, before they are permitted to write the Professional Designation Examination (PDE).

The level of dissatisfaction reported raises serious concerns about the readiness, fairness and consistency of the examination, particularly where the assessment does not appear to adequately test real-world competency.

REBOSA is currently conducting an in-depth investigation into these issues and is engaging with the relevant authorities at the highest level to ensure that future assessments are professionally administered, practically relevant, and aligned to the competency requirements of property practitioners operating in the real estate environment.

https://propertyprofessional.co.za/2026/03/23/we-are-not-guinea-pigs-inside-the-eisa-exam-that-left-candidates-in-tears/

REBOSA Calls for Reform of Education and Training Standards 

REBOSA is calling for a comprehensive overhaul of the current education and training framework for candidate property practitioners. In its current form, the framework is costly, administratively burdensome, and does not adequately equip candidates with the practical competencies required in the real estate environment.

It also does not support meaningful transformation objectives or align with the intent of the Property Practitioners Act, which contemplates that candidates should be able to complete the qualification pathway within 180 days, with a further 180-day extension where necessary.

The misalignment between the legislative intent and the current framework is further evidenced by the PPRA having to grant candidates a 27-month extension to complete qualification requirements.

https://www.rebosa.co.za/temporary-extension-of-the-compliance-period-for-candidate-property-practitioners-to-complete-educational-requirements-and-write-the-pde-4-examination/

REBOSA has submitted proposals and is currently engaging with the relevant authorities to review and reform the existing standards to ensure a more practical, accessible and legislatively aligned pathway to qualification. 

Continuing Professional Development (CPD)

Members are reminded of the importance of completing their annual CPD requirements to remain compliant with PPRA obligations.

Charter Academy is hosting a CPD webinar on 14 April, where property practitioners can complete all four required CPD modules in a single sitting. The one-morning session is offered at an all-inclusive cost of R1,480, with certificates issued after the webinar to enable practitioners to secure their CPD points.  The programme is PPRA approved.

Click here for more information.

Homeowners Associations (HOAs)

Following the PPRA’s temporary suspension of enforcement action pending the court proceedings between PPRA and ARC/RCC, the industry remains in a difficult position. The PPRA is not pursuing enforcement action against practitioners until the court matter, currently scheduled for hearing on 4 May 2026, has been finalised. REBOSA continues to receive complaints that certain HOAs are still insisting on the payment of accreditation or participation fees and are not holding such amounts in trust pending the outcome of the court case, as contemplated. The PPRA does not have jurisdiction over HOAs in this regard.

This has placed practitioners in an untenable position, effectively requiring them to decide whether to pay the fees in order to continue trading or risk exclusion, notwithstanding that the regulatory position remains unresolved. Unfortunately, there is limited recourse available at this stage pending the outcome of the court proceedings.

The full notice can be accessed on the link below: –

https://www.rebosa.co.za/guidance-note-on-undesirable-business-practices-temporary-suspension-of-enforcement-action/

Rebosa recently held its Annual General Meeting, which highlighted the many achievements we’ve accomplished for the industry, all made possible through the support of our members. Your membership fees fund the legal expertise, consultations, and representation that safeguard the interests of not only property practitioners but the industry at large.

Much of our work takes place quietly behind the scenes, from drafting submissions, engaging on legislation, to challenging unfair or impractical regulations. Yet, the results of this work have brought meaningful improvements to the way our industry operates.

Because of your continued support, we secured many key provisions in the Property Practitioners Act, including the ability to operate without trust accounts (under guidelines), three-year FFCs without administrative red tape, recognition of one FFC for multiple firms, and reduced CPD fees to name a few.

More recently, your contributions have enabled Rebosa to:

• Challenge and overturn the PPRA’s R640 “admin fee” for FFC renewals
• Ensured that ‘Valid’ vs ‘Compliant’ BEE certificates are accepted for FFC renewals, preventing hundreds of firms from being deregistered and saving the jobs of thousands of agents employed by them.
• Secure the waiver of historical penalty fees for agents returning to the industry who had not deregistered with the authority
• Negotiate the reintroduction of the 50:50 split of trust account interest with the PPRA. (until August 2024 PPRA were still extracting 100%)
• Obtain an E1 exemption allowing members to use a more practical Mandatory Disclosure Form
• Lobby for the 27 months temporary extension of the compliance period for candidate property practitioners who are in the process of completing the Occupational Certificate: Real Estate Agent (Qualification ID 118714).

Each of these outcomes represents months of dedicated advocacy and engagement, made possible through your membership. While we know your immediate concerns often relate to resolving PPRA queries, these broader interventions create the regulatory environment that allows you to operate with greater certainty and fairness.

We are equally proud of our transformation efforts through the Rebosa Business Leader Programme, which provides bursaries to deserving candidates from historically disadvantaged backgrounds, equipping them with the skills needed to build operationally successful businesses. Many of our graduates have since launched their own enterprises and are now paying it forward by creating employment opportunities for others and contributing back to both the real estate ecosystem and the programme that supported them.

Thank you for standing with us. Your membership gives Rebosa its strength, its voice, and its ability to drive positive change across the industry.

Important reminders follow in this report.

Jan le Roux
Chief Executive 

FFC Renewals

The deadline for FFC renewals is Friday, 31 October.

Rebosa has endorsed the PropCert platform to make the renewal process easier for our members. Although the service fee is R150, Rebosa covers this cost, so the platform is completely free for members. We encourage members who have not yet renewed to use PropCert, which provides a straightforward way to submit, track, and manage your application.

Register using the following link:

https://propcert.co.za/

For those who have already submitted via PropCert but have not yet received their FFC, there is no cause for concern.

We are monitoring all PropCert applications in real time. The platform automatically logs the exact date and time each submission is made and tracks all related communications, including confirmation emails and system-generated reminders.

The PPRA is currently processing over 50,000 FFCs while experiencing intermittent IT disruptions, which makes this a significant undertaking.

Please note that your current FFC remains valid until 31 December, and your new FFC only needs to be active from 1 January 2026. We still have two months to ensure your certificate is issued.

If you renewed your FFC directly with the PPRA, please email: mailto:ffcrenewals@theppra.org.za for assistance, as we have no automated system outside of PropCert to track these applications.

CPD

The PPRA CPD portal has been non-operational for several months. The PPRA CEO has confirmed on their official Facebook page that CPD points for 2024 and 2025 will not affect FFC renewals.

To date, no 2025 CPD points have been uploaded on agents’ portals, regardless of whether the CPD modules were completed through the PPRA or the Charter Academy.

Rebosa endorses the Charter Academy CPD programme, which fully meets PPRA requirements. The programme covers over 30 modules, automatically issues certificates upon completion, and submits results directly to the PPRA. Charter Academy also pays the PPRA fee on your behalf. The programme is R300 cheaper, making it more cost-effective.

We encourage members to utilise this alternative CPD programme. It offers a simpler, more reliable way to complete CPD while allowing Charter to verify results efficiently and assist with any PPRA-related queries.

https://charteracademy.co.za/cpd/

Financial Intelligence Centre

We welcome that the Financial Action Task Force (“FATF”) unanimously agreed to remove South Africa from its grey list. With greylisting behind us, it bodes well for investors looking at South Africa‘s property market with renewed confidence.

This development does not signal a lessening of compliance expectations. Agents must remain vigilant as regulatory supervision is front-and-centre, and you still need to apply a robust risk-based approach under the Financial Intelligence Centre Act and related legislation. “Lifting the mantle of the grey list does not mark the end of this endeavour but lays the foundation for the next phase.” (FIC).

Read the full FIC media release:-

https://www.rebosa.co.za/fic-hails-south-africas-exit-from-the-grey-list-as-the-country-braces-for-the-next-mutual-evaluation/

In September, we held a FIC training webinar with Maryna Botha, STBB. Revised RMCP templates, checklists and guidelines are available to all our members at no cost. You can watch the recording using the following link:-

https://us06web.zoom.us/rec/share/z56cHcCgXBZEypFTjTe-qVop3ZZaWHT9DI43pya4hwR4IkwYFGiJoSJYh1EQlwy0.7z7uTqX6J1HlpW0q?startTime=1758094849000

Passcode: 6yc0G!.a

We’ve also created a folder with the following resources:

• FIC Presentation: Key Financial Intelligence Centre Act Obligations: Estate Agents
• STBB Presentation: FICA Update
• Draft RMCP Template
• Guide to the Draft RMCP Template

Access the shared folder using the link below:-

https://drive.google.com/drive/folders/1EPb2TARSQ-KYem809Sm9qQ5Za2zLapIq?usp=sharing

Important Notes on the RMCP Template:

• The template must always be used together with the guide.
• It is provided in MS Word so you can adapt it to your firm’s specific risk profile.
• Brand it as appropriate for your agency.
• To update with your agency’s name: open the Word document, select Replace → enter ESTATE AGENCY in Find what, insert your agency name in Replace with, then click Replace All and save.
• The Risk Management and Compliance Programme (“RMCP”) must be developed, documented and maintained in a manner that is specific to the risk profile, operations, structure, products, services and geographies of the Firm. It cannot be a generic replication of the template without customisation to the Firm’s actual risks, controls, systems, business model and regulatory environment. Any RMCP that is merely copied, pasted or superficially adopted shall be deemed non-compliant, and may expose the Firm to regulatory sanctions, enforcement action, or remedial requirement by the Financial Intelligence Centre.

Temporary Extension of the Compliance Period for Candidate Property Practitioners to Complete Educational Requirements and Write the PDE 4 Examination

 Following extensive lobbying and consultation, we acknowledge and are grateful for the PPRA’s decision to grant a temporary 27-month extension of Regulation 33.4.5.

This measure is, at best, a short-term reprieve and not a genuine solution to the systemic failures in the implementation of the PP Act and Regulations.

For almost four years, the industry has awaited the establishment of clear educational standards, the implementation of the Occupational Certificate (OC), practical training and the functional administration of the External Integrated Summative Assessment (EISA), yet progress remains painfully slow. SSETA and SAQA have failed to deliver the necessary guidelines and approval of the exam exemplar, exam schedules, national venues, and cost structures, leaving thousands of candidates in regulatory limbo.

This repeated pattern of extensions, while ostensibly providing relief, merely highlights a lack of accountability and urgency from the very bodies mandated to professionalise our sector.

Other professions are held to firm standards, with timely and transparent pathways for qualification and compliance. Property practitioners, who form a cornerstone of the economy, continue to be treated with disregard and bureaucratic indifference. Extensions without tangible implementation cannot substitute for the credible, structured, and sustainable training and education framework the sector has been waiting for.

We expect more and will continue to fight for a feasible, simple, and practical solution to our industry’s qualification standards. One that removes unnecessary red tape, opens the profession to more people, accelerates entry into the market, and genuinely supports transformation rather than hindering it.

Download the PPRAs notice using the link below:-

https://www.rebosa.co.za/temporary-extension-of-the-compliance-period-for-candidate-property-practitioners-to-complete-educational-requirements-and-write-the-pde-4-examination/

REBOSA Mandatory Disclosure Form – Rebosa Members Only

Rebosa applied to the Property Practitioners Regulatory Authority (PPRA) for a conditional exemption from the provisions of section 67(1) of the Property Practitioners Act, 22 of 2019, read together with regulation 36 of the Regulations.

These provisions require that a Mandatory Disclosure Form (MDF), in the prescribed format, be completed and annexed to every sale and lease agreement. However, the prescribed MDF has presented a number of practical challenges, particularly within the residential sector. Additionally, no official version existed for residential lease transactions.

We are pleased to confirm that the PPRA has granted Rebosa and its members a conditional exemption from section 67 and regulation 36, specifically for residential property transactions. This exemption is granted on the proviso that Rebosa has developed and submitted a revised version of the Mandatory Disclosure Forms, which members may now use in place of the prescribed format. These revised MDF documents have been designed to address the practical difficulties previously encountered and ensure appropriate coverage for both sale and lease agreements in the residential sector.

Members who choose to utilise the Rebosa MDF templates must ensure that:

• The forms are completed using the official Rebosa templates provided; and
• A copy of the PPRA exemption letter is retained in their compliance files for inspection purposes.
• PPRA inspectors have been formally advised that Rebosa members are permitted to use the Rebosa MDFs. However, during inspections, they will request the exemption letter as confirmation of both Rebosa membership and the authority to use the exempted forms.

Download the documents using the link below:-

https://www.rebosa.co.za/rebosa-mandatory-disclosure-form-rebosa-members-only/

Promotion of Access to Information Act (PAIA), 2000 (Act No. 2 of 2000)

To support compliance, we have developed PAIA Manual templates tailored for property practitioners and estate agencies. These templates are available for download below and can be customised for your business. Please ensure that your PAIA Manual is published on your website and submitted to the Information Regulator, in line with current legal requirements.

Download the documents using the link below:-

https://www.rebosa.co.za/introduction-to-paia/

Twelve-Month FFCs

While the PPRA continues to experience ongoing IT challenges, we remain committed to applying pressure on the Authority to resolve these issues urgently so that one-year FFCs can be issued. The continued non-issuance of one-year FFCs creates a significant barrier to entry for new candidates, who already face substantial costs related to education and compliance requirements and are unlikely to earn an income during their initial months in the industry.

REBOSA AGM

Rebosa held it’s its thirteenth Annual General Meeting on 16 October 2024. You can read all about our year in review in our Chairman’s Report by accessing the link below:-

https://www.rebosa.co.za/rebosa-agm-2024-25-chairmans-report/

REBOSA Leadership Changes

Rebosa is pleased to announce the appointment of Mrs Xoliswa Tini to its Board of Directors following the recent Annual General Meeting. As the founder and Managing Director of Xoliswa Tini Properties, Xoliswa brings a wealth of industry expertise, entrepreneurial acumen, and a proven track record of success in the property sector. Her experience and insight will undoubtedly enhance the board’s strategic direction and further Rebosa’s mission to strengthen the industry.

We also extend our heartfelt gratitude to Mr. Bryan Biehler, CEO of Huizemark, whose long-term tenure on the board concluded this year. Bryan’s exceptional dedication and invaluable contributions have left a lasting impact on Rebosa’s work. He spent many years serving on the Property Sector Charter Council’s technical committee and has been a dedicated advocate for the Rebosa Business Leader Programme. While his term on the board has concluded, we look forward to his continued involvement and support in advancing Rebosa’s work and remain grateful for his unwavering support and service.

Application of the Consumer Protection Act to Residential Leases: Els v Venter (2025 ZASCA 163)

The SCA judgment in Els v Venter (2025 ZASCA 163) clarifies that the Consumer Protection Act (CPA) does not automatically apply to every residential lease, but is limited to leases concluded “in the ordinary course of business” by a lessor who continually markets rental properties.

In the recent SCA judgment of Els v Venter (2025 ZASCA 163), the Court clarified that the Consumer Protection Act (CPA) does not automatically apply to every residential lease concluded by a lessor.

The Court emphasised that the definitions of ‘rental’, ‘consumer’ and ‘supplier’ in the Act all turn on whether the letting is conducted ‘in the ordinary course of business’ by the lessor. Only when the lessor is engaged in the continual marketing or supply of rental premises, and the transaction falls within that business, will the lease qualify as a consumer agreement under the Act.

Private, once-off leases by persons not habitually engaged in property letting therefore fall outside the scope of the CPA.

The judgment provides welcome certainty for landlords, property practitioners and managing agents

involved in residential leasing.

Legal and conveyancing commentators have noted that the decision will require practitioners to more carefully assess a landlord’s business activities when drafting lease agreements, ensuring that CPA compliance clauses are included only where the lessor operates in the ordinary course of business.

We will unpack this in more detail in our next report once our attorneys have provided us with sound advice for our rental agents.

Read the media summary of the judgment here:

https://www.supremecourtofappeal.org.za/images/SCA2025-163ms.pdf

General

 All PPRA notices are published on our website (rebosa.co.za) under the ‘PPRA Notifications’ tab, in chronological order as they are released by the PPRA. If you have trouble navigating the PPRA website, everything is available here, and the search bar on our site makes it easy to find what you need.

Following is Chairman, Mr Adrian Goslett’s address to the members:-

chairmans-report-final-16102025

Note from the Chief Executive

Dear Colleagues

This report highlights several important developments Rebosa has been actively working on in recent months. We’ve secured key concessions on behalf of our members, including clarity on Admin Fees, historical penalties, FIC inspections, and improvements to compliance processes.

The launch of PropCert will significantly simplify FFC renewals and since Rebosa covers the service fee, using PropCert effectively offsets nearly half of your annual membership fee. We’ve also negotiated substantial savings on valid BEE certificate verifications through AQRate, offering further support ahead of FFC renewal season. Charter Academy’s alternative CPD offers a more affordable, user-friendly option for property practitioners.

We encourage you to read this report in full and take note of the progress made to support and protect your business.

Jan le Roux
Chief Executive, Rebosa

IMPORTANT UPDATES

FFC Renewals made Simpler with PropCert

All Principals, Non-Principals, Candidates, Attorney Employees and Managing Agents whose FFCs expire on 31 December 2025 must apply for their FFCs to be renewed before 31 October 2025.

Principals must remember to renew first so that their agents FFCs are not delayed or cancelled.

To simplify the FFC renewal process Rebosa has endorsed an online application platform called PropCert.

Rebosa members can use this platform at no cost, as Rebosa covers the R150 (VAT inclusive) service fee on their behalf. Non-members are required to pay the service fee directly.

The platform helps property practitioners stay compliant with the Property Practitioners Act and saves time, effort, and paperwork. All documents are safely stored on a secure server environment and can always be accessed when needed.  The PPRA application and supporting documents are automatically sent to PPRA from the platform and the application progress can be tracked online in real time.

The PropCert platform will open on 7 July 2025.

Use the following link to create an account and profile to begin your FFC renewal journey.

PropCert Online Platform Link

Need help:-

Email: propcert@rebosa.co.za

The issuing of FFCs is dependent on the PPRA’s IT system being operative. PropCert lodges the applications and cannot ensure prompt responses from PPRA.

Download Benefits of Using PropCert using the link below:-

propcert-advert-and-benefits

Renewal Process for Principals of Multiple Firms on PropCert

Principals who are registered as the principal of more than one firm are required to submit a renewal application on the platform for each individual firm. However, it is important to note that only one renewal fee is payable to the PPRA. The PPRA does not require a separate payment per firm; instead, a single payment covers the renewal of all firms under the same principal.

Despite the platform requesting a proof of payment (POP) upload for each renewal application, principals must upload the same original proof of payment for each submission.  The system requires a POP for each application purely for processing purposes, not as evidence of additional fees due.

Free PropCert Access for Rebosa Members

PropCert is available free of charge to Rebosa members, as Rebosa covers the service fee on their behalf.  Most of the major real estate groups in the country are members of Rebosa. Agents should be reminded of the firm’s membership.

REBOSA Mandatory Disclosure Form 

Rebosa applied to the Property Practitioners Regulatory Authority (PPRA) for a conditional exemption from the provisions of section 67(1) of the Property Practitioners Act, 22 of 2019, read together with regulation 36 of the Regulations.

These provisions require that a Mandatory Disclosure Form (MDF), in the prescribed format, be completed and annexed to every sale and lease agreement. However, the prescribed MDF has presented a number of practical challenges, particularly within the residential sector. Additionally, no official version existed for residential lease transactions.

We are pleased to confirm that the PPRA has granted Rebosa and its members a conditional exemption from section 67 and regulation 36, specifically for residential property transactions. This exemption is granted on the proviso that Rebosa has developed and submitted a revised version of the Mandatory Disclosure Forms, which members may now use in place of the prescribed format. These revised MDF documents have been designed to address the practical difficulties previously encountered and ensure appropriate coverage for both sale and lease agreements in the residential sector.

Members who choose to utilise the Rebosa MDF templates must ensure that:

The forms are completed using the official Rebosa templates provided; and

A copy of the PPRA exemption letter is retained in their compliance files for inspection purposes.

PPRA inspectors have been formally advised that Rebosa members are permitted to use the Rebosa MDFs. However, during inspections, they will request the exemption letter as confirmation of both Rebosa membership and the authority to use the exempted forms.

Download the documents using the links below:-

Rebosa Mandatory Disclosure Form for the Sale of Immovable Property

www.rebosa.co.za/wp-content/uploads/2025/07/rebosa-mandatory-disclosure-document-sale-of-immovable-property-8-april.pdf

Rebosa Mandatory Disclosure Form for the Leasing of Immovable Property

www.rebosa.co.za/wp-content/uploads/2025/07/rebosa-mandatotry-disclosure-document-leasing-of-immovable-property-8-april-2025.pdf

PPRA Letter for Inspection Purposes

www.rebosa.co.za/wp-content/uploads/2025/07/mandatory-disclosure-form-exemption-application-granted-for-rebosa-.-23-jun-2025.pdf

Charter Academy CPD Programme Endorsed by Rebosa

In February 2025 Charter Academy launched an alternative CPD programme for property practitioners.  The programme is available online at a price of R1 480 all inclusive, R295 less than that of the PPRA.  This includes the admin fee of R553 which must be paid over to the PPRA for using an external provider.  No additional fees have to be paid to the PPRA.  Charter ensures that the details of all participating agents along with their fees are sent to the PPRA in order for their details to be captured and updated on their MyCPD portals. There has been some confusion as PPRA recently sent invoices to participating agents but this has now been rectified as announced in a public notice on the PPRA website:-

(https://theppra.org.za/article/public_notice_charter_academy_cpd_enrolled_property_practitioners)

We urge our members who have not yet enrolled in CPD to take advantage of the Charter Academy offering which is endorsed by Rebosa and fully certified by the PPRA.

The benefits of enrolling in the Charter Academy CPD Programme speak for themselves.

Simpler and more affordable – SAVE R295 (PPRA price is R1,775.00)

Once-off payment of R1 480 (all inclusive)

Fully online.  Complete your four modules anywhere and at anytime

Over 30 courses to choose from

Charter Academy handles all the admin on your behalf.

Various payment methods to choose from (Credit/Debit Card, EFT, Snapscan or Zapper)

Certificates of completing issued electronically immediately after completing each module

Fully functional help desk to assist with queries:-

Email – info@charteracademy.co.za

Phone: 011 486 1124

WhatsApp Support: 067 837 6897

Agents’ CPD records will be updated by PPRA in due course when PPRA’s IT system is operative. This delay will have NO impact on FFCs being renewed.

GENERAL UPDATES

B-BBEE Certificates

All registered entities, excluding sole proprietors, are required to submit either a valid B-BBEE certificate or a B-BBEE affidavit as part of their FFC renewal application.

Firms with an annual turnover of less than R2.5 million must complete a B-BBEE affidavit, signed and stamped by a Commissioner of Oaths.  The signed and stamped affidavit serves as the B-BBEE certificate.  The affidavit template can be downloaded from [insert link].

Firms with an annual turnover exceeding R2.5 million must obtain a valid B-BBEE certificate from a SANAS-accredited verification agency with property sector scope.

REBOSA has secured a discounted rate of R4,550.00 (excluding VAT) for its members through AQRate.

Details on how to access this offer are available for download on the following link:-

https://www.rebosa.co.za/aqrate-b-bbee-verification-services-quotation-non-compliant-exclusive-discount-for-rebosa-members/

Important Note:

 It is important to note that CIPC-issued B-BBEE certificates are based on the generic codes and do not reflect the property sector classification or thresholds, and are therefore not accepted by the PPRA.

Review of the 60-Year Criterion in Section 34 of the National Heritage Resources Act (Act No. 25 of 1999)

On 22 April Rebosa made a formal request to the Minister of Sport, Arts and Culture and the Chairperson of the Portfolio Committee on Sport, Arts and Culture to formally review the 60-Year Criterion in Section 34 of the National Heritage Resources Act.

Section 34(1) of the Act, which restricts alterations or demolitions of structures older than 60 years without a permit, was designed to protect heritage buildings. However, its application now routinely affects ordinary homes with no historical value, creating unnecessary delays. As the 60-year threshold shifts forward over time, more non-heritage buildings are caught in the net. We fully support the Act’s intent, but call for a more practical, context-sensitive approach that balances heritage protection with the urgent needs of economic growth, housing delivery, and sector transformation.

We await confirmation from the respective recipients and will update members accordingly.

PPRA Admin Fees

In 2024, the PPRA Board passed a resolution introducing administrative fees for various services provided by the Regulator, including registration and licensing transactions. A notice issued by the Registrations and Licensing Department advised that, with effect from 1 November 2024, these services would attract administration fees in accordance with a newly issued fee schedule.

Rebosa formally challenged the imposition of these additional fees, pointing out that the Property Practitioners Act and its regulations prescribe the fees payable for new FFC registrations and Renewals.

Following this engagement, the PPRA acknowledged the concern, and the final schedule of fees no longer includes administrative charges for the issuance or renewal of Fidelity Fund Certificates.

Outstanding Fines and Fees

Please note that the PPRA’s accounting system automatically allocates any payments received towards outstanding amounts on a firm or individual’s account. This includes penalties, interest, or unpaid fees from previous periods. As a result, if there are any arrears owing to the PPRA, such amounts will be deducted from the funds intended for the FFC renewal. Where this occurs, the FFC will not be issued until the full outstanding balance is settled and the renewal fee is paid in full.

2025 Trust Account Audit Reports Submission Reminder

This is a reminder for business property practitioners who are not in possession of trust account exemption letters and have a financial year end of 28 February 2025.

The principals must ensure that their auditors submit the trust account audit reports to the Property Practitioners Regulatory Authority (PPRA) on or before 31 August 2025.

Read the full PPRA Notice below:-

https://www.rebosa.co.za/2025-trust-account-audit-reports-submission-reminder/

Historical Penalties – Reinstatement Without Penalties

As of 20 June 2024, practitioners returning to the industry after a period of absence are no longer penalised for failing to deregister, provided they were not active in the sector during that time. To avoid penalties, they must submit an affidavit confirming they did not operate as property practitioners while unregistered, along with supporting documents. Penalties will still apply to those who continued to work without a valid FFC.

Affidavits can be downloaded on Rebosa’s website ( and emailed to Kgaugelo.mphago@theppra.org.za, and follow up queries to vukani@theppra.org.za

https://www.rebosa.co.za/important-update-regarding-fidelity-fund-certificate-renewal-and-historical-penalties-2/

Information Regulator and PAIA Compliance

The deadline for submitting the annual PAIA Section 32 return to the Information Regulator was 30 June 2025. If you have not yet submitted your return, this is now overdue and must be actioned without delay to ensure compliance.

In addition, all property practitioners are reminded that PAIA Manuals must be publicly accessible on your company website.

Template PAIA Manuals are available for download on the Rebosa website to assist you in meeting these statutory obligations.

https://www.rebosa.co.za/introduction-to-paia/

Qualification Status Update: SSETA Engagement

Rebosa is constantly engaging with SSETA to urgently address delays that are severely hindering career progression in the sector.

EISA Delay: No EISA centres, venues, or exam dates have been confirmed nationally. Candidates who completed the new NQF4 OC qualification cannot proceed without EISA to write the PDE4

NQF5 Unavailable: The NQF5 qualification (for Principals) is currently not being offered. We are awaiting the reinstatement of the legacy qualification NQF5 Real Estate as a stop-gap.

These delays are preventing practitioners from progressing, opening agencies, or earning an income, undermining transformation and entrepreneurship.

We have requested SSETA to provide an urgent update on EISA rollout, availability, and timelines, as well as confirmation on the NQF5 reintroduction.

Candidate estate agents may enrol for the NQF4 legacy qualification until 30 June 2026, or enrol for RPL if they have been active as an agent for 12 months or more.

Candidate Property Practitioner Status Upgrade to Non-Principal

What Is a Status Upgrade?

This is the process whereby a candidate Property Practitioner (PP) upgrades their status to become a Non-Principal PP in the real estate industry.

Who is Eligible to Upgrade their Status?

A candidate PP who:

Holds or held at the relevant time, a valid Fidelity Fund Certificate (FFC) as a candidate property practitioner.
Passed the NQF4 Real Estate qualification.
Passed the Professional Designation Examination Level 4 (PDE4).

How To Upgrade Your Status?

Read full notice on how to upgrade your status by accessing the link below:-

www.rebosa.co.za/wp-content/uploads/2025/05/candidate_property_practitioner_status_upgrade_to_non_principal.pdf

PDE Exam Date

The next PDE exam will take place on 14 August 2025.  Registration for enrolment opened on the PPRA portal on 1 July 2025 and closing date for registration and payment is 31 July 2025.

PPRA and LPC Joint Communique on The Prohibition of Unethical Conduct Between Property Practitioners and Conveyancers

Both entities have received numerous complaints regarding the practice amongst property practitioners and conveyancers in terms of which professional work is allocated to conveyancers in exchange for kickbacks in the form of either monetary rewards or other incentives.

Conveyancers and property practitioners are hereby reminded that this practice constitutes a contravention of their respective Codes of Conduct. The LPC and PPRA will be working together to eradicate this practice and will take a zero-tolerance approach when it comes to prosecuting incidences of non-compliance.

Read the full notice below:-

https://www.rebosa.co.za/ppra-and-lpc-joint-communique-on-the-prohibition-of-unethical-conduct-between-property-practitioners-and-conveyancers/

Mr Clarence Caitin of the PPRA confirmed though “The practitioner should only be concerned when the coffee, lunch or entertainment is part of an arrangement in terms of which the practitioner’s clients are obliged or encouraged to use that particular conveyancer’s services”.

Unlawfully Conducting and Offering Free Property Evaluations

Property Practitioners are reminded that they may not use the term ‘Valuations’ in their marketing and advertising material.  This is in contravention of the Property Valuers Profession Act and the Property Practitioners Act.

Read the full notice here:-

https://www.rebosa.co.za/market-and-rental-valuations-assessments-in-respect-of-immovable-property/

PPRA – South African Revenue Service Webinar: Understanding 3rd Party Rental Data Reporting Requirements

Many members were interested in the webinar the PPRA held on 5 June 2025 with SARS on ‘Understanding Third Party Rental Data Reporting”.  The link to the recording and supporting documents can be accessed on Rebosa’s website.

https://www.rebosa.co.za/ppra-south-african-revenue-service-webinar-understanding-3rd-party-rental-data-reporting-requirements/

These provisions require that a Mandatory Disclosure Form (MDF), in the prescribed format, be completed and annexed to every sale and lease agreement. However, the prescribed MDF has presented a number of practical challenges, particularly within the residential sector. Additionally, no official version existed for residential lease transactions.

We are pleased to confirm that the PPRA has granted Rebosa and its members a conditional exemption from section 67 and regulation 36, specifically for residential property transactions. This exemption is granted on the proviso that Rebosa has developed and submitted a revised version of the Mandatory Disclosure Forms, which members may now use in place of the prescribed format. These revised MDF documents have been designed to address the practical difficulties previously encountered and ensure appropriate coverage for both sale and lease agreements in the residential sector.

Members who choose to utilise the Rebosa MDF templates must ensure that:

The forms are completed using the official Rebosa templates provided; and

A copy of the PPRA exemption letter is retained in their compliance files for inspection purposes.

PPRA inspectors have been formally advised that Rebosa members are permitted to use the Rebosa MDFs. However, during inspections, they will request the exemption letter as confirmation of both Rebosa membership and the authority to use the exempted forms.

Download the following documents HERE:

Rebosa Mandatory Disclosure Form for the Sale of Immovable Property

rebosa-mandatory-disclosure-document-sale-of-immovable-property-8-april

Rebosa Mandatory Disclosure Form for the Leasing of Immovable Property

rebosa-mandatotry-disclosure-document-leasing-of-immovable-property-8-april-2025

PPRA Letter for Inspection Purposes

mandatory-disclosure-form-exemption-application-granted-for-rebosa-.-23-jun-2025

PAIA aims to promote transparency, accountability, and good governance by enabling citizens to access information that is essential for the protection of their rights.

The Information Regulator of South Africa is the authority overseeing PAIA compliance. For further details, visit the Information Regulator’s website: https://inforegulator.org.za

PAIA Templates

To support compliance, we have developed PAIA Manual templates tailored for property practitioners and estate agencies. These templates are available for download below and can be customised for your business. Please ensure that your PAIA Manual is published on your website and submitted to the Information Regulator, in line with current legal requirements.

paia-manual-template-26062025

paia-form-c-request-agencies

We are pleased to present our quotation for your upcoming B-BBEE Audit. Please find the details below:

Outcome:

1. One B-BBEE Certificate
2. One B-BBEE Scorecard

Attached, you will find information on the AQRate B-BBEE Verification Process along with a quotation for the (Non-Compliant Verification) of the following entity’s members:

1. Real Estate Business Owners of South Africa (“REBOSA”)

• AQRate Information on the Verification Process – (A 02-16) – For information purposes only.
• B-BBEE Verification Fees – R 6500.00 excl. VAT
• Exclusive Discount for REBOSA Members – R 1 950.00
• Total Fees – R 4 550.00 excl. VAT per member (QU-0345)

• AQRate B-BBEE Status – For information purposes only.
• AQRate Application Forms & Standard Terms and Conditions – F04-20W) – Please complete and initial each page of the document and return to sender.
• AQRate – Special Power of Attorney F85-01 – must be completed if your entity makes use of a BEE Consultant.
• AQRate POPAI Compliance Disclosure

Required Information:

1. Completed Application Form
2. Full payment (the process can be concluded within 1 week)
3. CIPC Disclosure (not older than 3 months from the date of your application)
4. Most recent Annual Financial Statement
5. Current Valid Tax Clearance Certificate
6. Signed letter on your letterhead (see attached example) confirming:
   • Physical & Postal Address to be used on the certificate
   • Request for a certificate of non-compliance with no evidence submitted

Documents for Download

quote-qu0345-2 

company-letterhead-2025

aqrate-popia-compliance-disclosure

aqrate-bee-affidavit-2024

aqrate-special-power-of-attorney-f85-01

aqrate-information-on-the-verification-process-a02-16

aqrate-application-form-and-standard-terms-and-conditions-western-cape-f04-20w

Conclusion:

(a) The Measurement Period is the financial year of the Measured Entity as per CIPC.

(b) The Measurement Period must be the most recent or latest annual financial period of the Measured Entity.

(c) The most recent annual financial period to be used is the 12 months immediately preceding the start of the verification process and activities (calculated from the date of the financial year end of the Measured Entity up to the start of the verification process).

For further information, please visit our website: www.aqrate.co.za.

Should you require any additional information or assistance, please do not hesitate to contact us.

Kind regards,
Shireen Pienaar
COO
Tel: 086 12 77 283 / 021 045 0801 / 021 914 9451 Extension 232 / www.aQrate.co.za

Dear Colleagues

As 2024 draws to a close, I want to take a moment to share some thoughts on the road ahead.

This year has undoubtedly been a challenging one for many property practitioners. The economic climate, coupled with shifts in market dynamics and our ongoing issues with PPRAs challenges from the IT system to the new education standards has tested our resilience.

Looking ahead, we are optimistic about the opportunities that 2025 holds. The recent interest rate cuts have already begun to breathe new life into the property market, and we remain hopeful for a further rate reduction to be announced at the end of January. Such developments bode well for renewed activity and growth within the sector.

Your membership has been the cornerstone of Rebosa’s strength and impact. It is through your support that we’ve been able to maintain our position as the leading voice for residential real estate business owners. This year, we have amplified our lobbying and advocacy efforts, ensuring that your interests remain at the forefront of industry discussions. Your backing enables us to challenge unjust legislation and propose practical solutions to ensure a more transparent and buoyant property sector for all.

One key development on the horizon is the proposed amendments to the Property Practitioners Regulations. We will be thoroughly reviewing these amendments when they are published.

As we close out the year, I want to extend my heartfelt gratitude to each and every one of you. Your trust, commitment, and belief in Rebosa’s mission are what drive us forward.

We wish you a restful holiday season and a prosperous, opportunity-filled New Year. We look forward to continuing our journey together in 2025.

Kind regards
Jan

PPRA ADMIN FEES 

The Board of the PPRA has passed a resolution requiring payment of administration fees for the various operations performed by the Regulator. Effective 1st November 2024, all registration and licensing transaction services will attract an administration fee in line with this Board resolution.  The notice and schedule of fees can be found on Rebosa’s website.

https://www.rebosa.co.za/important-information-to-industry-on-implementation-of-admin-fees/

We believe that the current Regulations do not provide for most of these administrative fees. We are actively engaging with PPRA leadership and our legal team to address this issue and aim to provide our members with an update in the New Year.

CONTINUING PROFESSIONAL DEVELOPMENT “CPD”

Charter Academy has applied to the PPRA for approval of a CPD programme presented by Charter and endorsed by Rebosa. Not only will quality and ease of operation be guaranteed, it will come at a 20% discount. We are optimistic to see this in operation in February and will advise you accordingly. Should this not come to pass timeously for some reason you will still have ample time to pay the normal fee to PPRA within the prescribed time.

PROPCERT – FOR ALL YOUR FFC RENEWALS AND QUERIES

The 3-Year FFC renewal period will commence in July next year and there is still a backlog with issuing of FFCs during the past year.  The PPRA has faced insurmountable IT challenges and has been issuing FFCs manually.

Additionally, many of our members face challenges when submitting queries to the PPRA.  Supporting documentation and proof of payments often get lost in email exchanges between various PPRA departments, requiring repeated submissions of missing information. Each year, Rebosa receives thousands of such queries from members seeking assistance in resolving these matters.

To reduce frustration and streamline the process, we have developed an efficient online query platform called PropCert. This platform consolidates all the information relating to your query into a single PDF document, which is automatically sent to you, Rebosa and the PPRA, ensuring all documentation is stored in one place and allowing us to resolve these queries more efficiently.

We strongly encourage you to use this feature when renewing your FFC or submitting a PPRA query to us. The system is now live on our website and can be accessed via the following link:

https://propcert.co.za/

PROPERTY VALUATIONS WARNING

Property Practitioners must refrain from using the terminology “valuations/evaluations/value/valuator” in any marketing material whatsoever. Property Practitioners are not qualified valuers and are therefore prohibited from offering property valuations. Property Practitioners must instead use alternative terminology for example “Comparative Market Analysis”/ “Marketing Price Assessment” etc.

The PPRA is now sanctioning agents who are advertising or offering prospective buyers’ valuations etc.

Please read the letter issued by the South African Institute of Valuers with this warning that was sent to Property Practitioners on 7 July last year.

https://www.rebosa.co.za/wp-content/uploads/2023/07/saiv-letter.pdf

HOMEOWNERS ASSOCIATIONS AND UNDESIRABLE BUSINESS PRACTICES

The Residential Communities Council (“RCC”) and the Association of Residential Communities (“ARC”) have launched legal proceedings against the Property Practitioners Regulatory Authority (PPRA). The application seeks a court order which, if successful, will allow the continued charging of agent accreditation fees. This case will have significant implications for the regulatory and operational landscape within the property sector.

Agents are reminded that despite the court application, the PPRA continues to enforce compliance with the Property Practitioners Act and Regulations. To date, the PPRA has issued charge letters with the intention to prosecute 95 agents who failed to adhere to compliance notices that were previously served on them.

FFCs BEING ISSUED FOR ONLY TWO YEARS

Due to the PPRAs ongoing systems issues, they have advised that all agents who were issued with FFCs that only reflected a two-year validity period will have their FFCs updated as soon as the system allows.

The PPRA has also posted a follow-up notice advising all agents that their FFCs for 2025-2027 continue to have this problem, and as a result they will generate all renewed FFCs in January 2025 so that the correct 2025-2027 FFCs will generate.

https://theppra.org.za/article/notice_to_all_property_pracittioners_regarding_the_development_of_ppra_it_systems

EMPLOYMENT CHANGE REQUESTS

Please be advised that when requesting an employment change from the PPRA you must now submit a completed application form together with your new letter of employment and copy of your ID.

PROPERTY PRACTITIONERS SUBSIDIARIES AND BRANCHES OF BUSINESS PROPERTY PRACTITIONERS (FIRMS)

Please note that each firm must be issued with its own FFC for which no payment is due.

PROFESSIONAL DESIGNATION EXAM (PDE)

The next PDE exams will take place on 13 February 2025.  Online registrations will open on 6 January 2025 and close on 31 January 2025.

NEW STANDARDS OF TRAINING REAL ESTATE 

The contract of Mr. Mfundo Daki, the PPRA’s Executive Manager for Education, concluded on 31 October, and no successor has been announced to date. There remains continued uncertainty around the specific requirements for the new standards of training in the industry.

Adding to these challenges, the current regulations stipulate that Candidate Property Practitioners may only operate for 180 days, with the option to apply for an additional 180-day extension. However, the new Occupational Certificate: Real Estate is a 12-month qualification, making it impossible for candidates to complete it within the initial 180-day period.

Recognising this misalignment, Rebosa submitted an application to the PPRA on 13 September 2024 for an E1 exemption. This exemption would waive the extension requirements, allowing candidates the full 12 months necessary to complete their qualification and write the PDE. Despite the urgency of this matter, no response has been received from the PPRA to date.

Compounding the issue, the PPRA’s system still lacks the functionality to issue 1-year FFCs, which poses an additional barrier to new entrants joining the industry.

For the past 2 years, we have been advocating for practical solutions to these systemic issues to find a practical and accessible pathway for new entrants.

In October, the PPRA leadership gave thought to a new Education Policy aimed at reforming the qualification requirements for Property Practitioners. The proposed policy seeks to remove the mandatory National Qualifications Framework (NQF) qualifications while upholding high standards through practical training and PPRA Board exams. Rebosa fully supports this initiative, viewing it as a vital step toward reducing barriers to entry for new Property Practitioners. This approach aligns with the timelines outlined in the Regulations and provides a more accessible pathway for individuals entering the profession, while still ensuring industry competence and professionalism.

REBOSA AGM

Rebosa held it’s its eleventh Annual General Meeting on 9th October 2024.  You can read all about our year in review in our Chairman’s Report by accessing the link below: –

https://www.rebosa.co.za/wp-content/uploads/2024/11/chairmans-report-final-09102024.pdf

REBOSA LEADERSHIP CHANGES

Rebosa is pleased to announce the appointment of Mr. Teboho Tsekoa to its Board of Directors following the recent Annual General Meeting. As the CEO and founder of Hashtags Properties Group, Teboho brings a wealth of industry expertise, entrepreneurial acumen, and a proven track record of success in the property sector. His experience and insight will undoubtedly enhance the board’s strategic direction and further Rebosa’s mission to strengthen the industry.

We also extend our heartfelt gratitude to Mr. Herschel Jawitz, CEO of Jawitz Properties, whose tenure on the board concluded this year. Herschel’s exceptional dedication and invaluable contributions have left a lasting impact on Rebosa’s work. We look forward to continued collaboration with him in the future and remain grateful for his unwavering support and service.

MEMBERSHIP

We are delighted to welcome Lew Geffen Sotheby’s International Realty, Fine & Country, and MLS Gauteng North as new corporate Rebosa members. We also extend a warm welcome to the 90 independent firms who joined Rebosa this year. With our membership now exceeding 18,500 registered practicing estate agents, we remain the largest and most representative residential real estate industry body. This growth strengthens our collective voice as we continue to advocate for and protect the interests of our members.

PPRA LIMITED SERVICES DURING HOLIDAY PERIOD

Please be advised that the PPRA will provide the following services during the holiday period from 23rd December 2024 to 6^th January 2025, albeit to a limited scale in some instances:

The Call Centre will be fully operational.
The Executive Manager and some key team members of the Fidelity Fund Certificate renewals, Licensing and Registrations units will be available.
Debtors and Recoveries business unit will be available to progress the recovery processes and other related functions.
The Executive Manager for Inspections and Investigations will be available to address specific queries albeit to a limited degree.
Three technicians will be on stand-by to provide Information Technology services if / when required.

Service delivery will be back to normal from 6th January 2025.