We sincerely regret any confusion and misunderstanding the communication may have caused. Please be assured that the letter forms part of our official debt recovery process, and we encourage you to attend to the matter promptly to avoid further action.
We apologise to Practitioners who have already settled their accounts and have received the communication. If accounts have already been settled and communication was received, kindly provide proof of payment and/or request customer statements to confirm that the account has been fully settled.
We are aware that the FFC renewal period is still open and therefore Practitioners have until 31 October 2025 to renew and settle their FFC renewal invoices. For these invoices, please note there will be no legal action taken if not settled within the date stipulated in the Letter of Demand. However, Practitioners are encouraged to make payment towards these invoices to avoid late renewal penalties.
For Practitioners disputing their outstanding balances, please contact our Debtors and Recoveries Department to provide statements and supporting invoices.
Our Debtors and Recoveries Department is reachable on 087 285 3222 or email us on the following:
debtcollections@theppra.org.za.
Loyiso.Kibido@theppra.org.za;
Dipuo.Langa@theppra.org.za;
Maria.Tolo@theppra.org.za.
Issued: 05 September 2025
