Courtesy: Maryna Botha – STBB
The Protection of Personal Information Act (POPI or POPIA), in the most simple terms, sets out ways in which businesses must deal with personal information that they hold and process. This includes personal details of their employees, as well as the personal details of their customers, clients and service providers, whether the customers and clients are individuals or other businesses/entities.
No matter the size of your business operation, you will hold (i.e., record) details of your customers, employees and third parties that provide services to you, online or on paper. As such you should now commence steps to make sure the information is safeguarded as required by POPIA, to be compliant when the Act becomes enforceable in July 2021.
Please find below the POPI Guideline Manual for Property Practitioners.